Professional portfolio
Experience across knowledge management, structured authoring, technical learning, and documentation automation.
Selected01 / Profile
Writing. Learning. Systems.
02 / Selected work
Highlights from previous roles.
Content engineering · Automation
Designed, prototyped, proposed, and deployed an automated alert-documentation pipeline. Validated an Excel source, transformed it with Python into canonical JSON, and generated searchable web documentation with support for other publishing outputs.
Developer learning · Engineering enablement
Developed e-learning courses on release management, SOX, patents, quality, and engineering compliance. Combined interactive learning, narration, animation, and assessment for annual delivery to hundreds of developers and engineering staff.
Information development · Enterprise software
Owned documentation for an enterprise security product, with responsibility later expanding across the security portfolio. Planned and delivered installation, configuration, support, and release information using hands-on validation, DITA XML, and engineering reviews.
Training · Knowledge management
Led technical training and later managed knowledge management. Led an Engineering Process Group supporting a CMMI Maturity Level 2 initiative, coordinated process documentation and improvement work, and completed ITIL Foundation training.
03 / Capabilities
Structured sources, content models, transformation, validation, reuse, and multi-output publishing.
Turning complex products and engineering knowledge into usable guidance, including product documentation, quick-start reference sheets, and clear interface labels informed by usability.
Python, JSON, Git, docs-as-code, and CI/CD, with GitHub Copilot, Atlassian Rovo, and Codex supporting analysis, scripting, prototyping, maintenance, and editing.
DITA XML, Markdown, topic-based content, metadata, conditional processing, single sourcing, and globalization and localization readiness.
Courses, instructional videos, scripts, storyboards, tutorials, narration, assessment, and multimedia learning.
Information architecture, lifecycle design, governance, process documentation, CMMI ML2 improvement work, and reuse across teams.